We're here to help
Real people, fast answers. Email us about anything — connecting a sales channel, mapping products, an integration that isn't behaving, or a question about your books.
Email support
Reach the Founders Bridge team directly. Include your organization name and a short description of the issue so we can dig in straight away.
support@foundersbridge.orgResponse time
We aim to reply to every request within 1 business day. Urgent sync and integration issues are prioritized — flag them in your subject line.
Data & privacy
Questions about what data Kayan accesses from a connected store or Amazon Vendor account, or a deletion request? Our privacy policy covers it, and you can reach us any time.
Read the privacy policyAbout Kayan
Kayan is the ERP built for commerce brands — Shopify, Amazon, POS and wholesale orders, inventory, manufacturing, payroll and double-entry accounting in one place. Learn more about the platform or create an account to get started.
runkayan.comBefore you connect
Kayan Sync requires an active Kayan ERP account — a separate product by Founders Bridge. You sign in with your Kayan ERP credentials to connect your store and sync orders and inventory. The Kayan ERP subscription is billed separately and is not part of your Shopify bill. You can create an account at runkayan.com.